Do you want to continue using Cisco Agent Desktop but cannot because Cisco CAD is no longer available?
Right now, Cisco tells us that Cisco Finesse is the only way to go for owners of Cisco Unified Contact Center solutions, but this may be not what you need right now.
Using Farlon UCC Desktop your agents can continue working like they are used to and leverage the skills they already have.
I looks different from what you are used to but on closer inspection it isn't. The buttons have new icons but ordered nearly identical to Cisco Agent Desktop.
It has the same keyboard shortcuts.
With a beautiful and responsive UI modeled on the Microsoft Office Applications, users have no trouble navigating the Farlon UCC Desktop.
Your agents will be able to use Farlon UCC Desktop just like they are used to and be more productive again in no time.
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Work like you are used to |
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Modern UI |
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Same keyboard shortcuts |
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No training required |
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14 days Free Premium Trial |
Download now!
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Requires Microsoft .NET Framework 4.5.2 available
here.